What is Telepsychology?
Telepsychology is when the psychologist and client are in separate locations and the mental health service is provided through electronic media. The general service provided is the same, but the delivery system is different.
*Please note that due to regulatory restrictions, clients must be currently in Alberta to participate in telepsychology.
Benefits of Telepsychology:
Although we prefer meeting you in person, we are thrilled that telepsychology is an option for when you can’t access our office.
Risks of Telepsychology:
Anytime we are not in the office, we have less control over our confidentiality guarantee. However, rest assured, we are doing our best to protect your information by choosing software that is compliant with privacy laws and uses a high standard of encryption and security.
Important Considerations for Telepsychology:
Choosing a quiet room with little distraction is essential, and you will need a computer or a device (phone or iPad) that can connect to Wifi and has a microphone and webcam. You can wear headphones to further protect your confidentiality and avoid the risk of others hearing the session.
How Does It Work:
You may still be a bit nervous or apprehensive, so we wanted to make it easy to access this platform by showing you how it works.
Please find a quiet and comfortable space and be sure to bring a warm beverage, a comfort item, or a furry friend. At the time of your scheduled appointment, you will need to log into our client portal. You will find the link in the reminder email or here! Upon arrival at this site, you will be in the waiting room.
Once you have arrived in the waiting room, we will be notified that you’re waiting. We will welcome you into the virtual therapy office during our appointment. Aside from the screen that separates us, the rest is the same. You will be able to see your therapist and hear them, and your therapist will be able to see and listen to you.
We hope this information helps make you feel more comfortable and confident to engage in a telepsychology session.
If you have any questions, please do not hesitate to contact us!
We look forward to connecting with you online!